AI front desk for service businesses

Turn missed calls into booked appointments.

Nexania builds AI voice receptionists and SMS automations for local service businesses that lose money when the phone goes unanswered. The system can be customized to your precise business needs. Book a discovery call to learn more.

24/7Call answering coverage
ReviewsGoogle review follow-up
CalendarBooking, rescheduling, cancellation
Incoming callAI receptionist live
Thanks for calling Pacific Drain & Repair. This is the AI receptionist. Are you calling to book service, reschedule, or ask a question?
I need someone for a leaking water heater tomorrow morning.
I can help with that. May I have your name and the service address?
Daniel Ruiz, 1418 Bay Street.
I have 9:30 AM or 11:00 AM available tomorrow. Which works better?

Workflow completed

Appointment created in Google Calendar
Customer confirmation text sent
Owner notified with job summary

Built for the calls that actually cost you money.

01

Fully customizable receptionist

Your AI receptionist is built around your exact business rules. It can do as much or as little as you want: answer FAQs, collect caller details, book jobs, route calls, or simply capture leads for you to handle later.

02

Works with your current phone setup

The AI does not need to take over your entire phone system. You can keep receiving calls as usual, and unanswered calls can automatically forward to the AI number. If you want the AI to answer every call instead, that can be configured too.

03

Regular, urgent, and emergency routing

The receptionist can classify whether a caller needs a regular appointment, urgent service, or emergency help. Regular jobs are booked normally; urgent or emergency calls can trigger an immediate owner alert with the caller details, summary, and next steps.

Example call flows

Booking a new appointment

Missed-call ROI calculator

See what unanswered calls may be costing you.

Move the sliders to estimate how much revenue can disappear when ready-to-book customers call, get no answer, and move on to a competitor.

This is a simple estimate: missed calls per week × average job value × 4 weeks. Actual results depend on close rate, service type, and customer urgency.

10 calls
025
$200
$100$1,000
Estimated monthly revenue at risk $8,000

$2,000 per week · $96,000 per year

Implementation discipline

A controlled receptionist workflow.

Nexania AI builds professional, fully customizable constrained workflows with business rules, escalation paths, logging, and appointment verification.

  • Caller information collected in small chunks
  • Calendar checks before appointment confirmation
  • Owner notifications after booking, rescheduling, or cancellation
  • SMS opt-out language included in outbound templates
  • Logs stored for call review and workflow improvement
QA

Before launch, the system is stress-tested.

We test common caller intents: pricing questions, service availability, booking, rescheduling, cancellation, after-hours leads, bad caller data, repeated interruptions, and edge cases that should route to the owner.


As the owner, you can stress test your Nexania AI receptionist as much as you would like before it is implemented into your business. The receptionist and backend automations will never be launched or changed without your approval.

Book a discovery call

Schedule directly on Calendly.

Pick a time below to talk through your call flow, calendar setup, SMS confirmations, and what an AI receptionist would actually do for your business. No email back-and-forth required.

1Map the calls you miss today
2Review booking and rescheduling rules
3Decide if the system is worth implementing

SMS consent is handled separately on the SMS Consent page. Booking a discovery call does not automatically opt you in to Nexania AI text messages.

Nexania AI discovery call Choose a time that works for you.
Open Calendly